If you don't know which one is the right one, double click on one, Click details, Click Properties, Then click Device Instance Scroll down to Unknown Devices, And right click on the right unknown device. HP and Synaptics are different companies.ħ. Other files that belong to Synaptics Inc. Do not be afraid to think you got a virus installer after that installation. (Also Known As: sp81786.exe) You are in the install page. Press the word saying "sp81786" Now you are downloading.Ħ. Scroll down till you can see Synaptics WBF Fingerprint Driver.ĭon't touch anything else unless you know what are you doing. Now search for Validity Sensor Driver and Uninstall it. Press Windows key, Then type add or remove programs. ( IMPORTANT) When you click uninstall, You have toĬheck "Delete the driver software for your device." Otherwise the Validity sensor will be in your software choosing. (Remember if you don't have Biometric Devices. See that driver that's called "Validity Sensor"? Uninstall it. That's Great! Because you can skip the skep below.ģ. For example: USB, Display, Drivers, And so much more.Ģ. Device Manager is the manager for all your PC parts. I'm going to teach you folks how to make your HP laptop fingerprint sensor work with windows hello.ġ. What do you see? You see "Update your Driver". Some HP computers with a fingerprint sensor might not work with windows hello.
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